Contact and Business Hours
Check these common Support requests
Hours of Operation
Monday through Friday 8 a.m. to 5 p.m. Pacific
For Technical Support
Phone: (831) 373-2601 Extension 333
For troubleshooting issues or technical questions regarding a Cyberdata Product, you can call us at the number above; go to our support portal and start a Live Chat; or open a support ticket here.
CyberData Introduces Certification for Resellers and Installers
If you are a Value Added Reseller or Value Added Installer/Integrator, we want to talk to you! We have a few questions that can assess if this makes sense for your business. To take the 5 minute Certified Reseller or Certified Installer Assessment, ...
CyberData Security Statement – Not Susceptible to log4j/log4shell Vulnerabilities
December 2021 - Monterey, CA CyberData learned of the recent discovery of security flaws in the Apache log4j/log4shell Java-based logging utility which allow hackers to remotely take control of vulnerable systems. CyberData has never used Apache or ...
Point-To-Point Calls Using a Polycom VVX IP Phone and CyberData Device
In a SIP point-to-point configuration, a Polycom VVX series IP phone running UC Software and CyberData device can place calls to each other on the same network without a SIP server. CyberData Device Configuration For your reference, instructions ...
Compatible IP-PBX Servers and SIP Registration
To answer SIP calls, CyberData devices need to be registered with a SIP server. The registration process requires entering SIP credentials provided by the SIP Server into the CyberData device. Credential formats vary by vendor and the credentials ...
Compatible Analog Amplifiers
The Paging Server and Paging Adapter provide line-level audio output that is compatible with most analog paging amplifiers. Audio output is through two analog audio ports, one is a 600Ω balanced output and the other is an unbalanced 10K output. A ...