How do I update my firmware?

How do I update my firmware?

  1. Go to the main CyberData website to search for your product: VoIP – CyberData Corporation
  2. Once found, navigate to the Downloads tab, and match the serial numbers listed to the serial number of your device.
  3. Download the latest firmware to your preferred directory and unzip the contents.
  4. Firmware files are labeled either with an .SWU file extension or “uImage” file name depending on the product model.
  5. Go to the CyberData device web interface, click on the Firmware tab, upload the firmware file.
Things to note:
  1. It is advised to back up your configuration before updating the firmware.
  2. If your device is multiple revisions behind, we recommend incrementing the firmware instead of jumping straight to the latest revision.

    • Related Articles

    • Where do I find the latest firmware for my CyberData product.

      CyberData always recommends that your CyberData products be kept on the latest firmware version. Go to the main CyberData website to search for your Voice over IP (VoIP) product. For example, let's say you want the latest firmware for your CyberData ...
    • Config Files

      By default, config files are titled: exported_config.xml The file must be extracted before upgrading the firmware. If the firmware is upgraded and the device is not restored to factory default settings when extracting the config file, you will get a ...
    • Issues With Chrome Browser and Older CyberData Products

      In late February, there was a change to the Chrome Browser (98.0.4758.102) and other browsers, which prevents them from connecting to any device that allows connections to versions of TLS earlier than 1.2. Even though the webserver may currently be ...
    • CyberData Security Statement – Not Susceptible to log4j/log4shell Vulnerabilities

      December 2021 - Monterey, CA CyberData learned of the recent discovery of security flaws in the Apache log4j/log4shell Java-based logging utility which allow hackers to remotely take control of vulnerable systems.  CyberData has never used Apache or ...
    • Contact and Business Hours

      Check these common Support requests Compatible IP-PBX Servers CyberData and RingCentral Compatible Analog Amplifiers Firmware Request List of CyberData VoIP Products Where to Buy Warranty & RMA Policy Extended Warranty RMA requests are only processed ...