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"Spare in the Air" Program
In the event that a customer cannot wait for CyberData to receive and diagnose the problem, CyberData can ship a replacement unit to a customer immediately. The customer must provide CyberData with proof-of-purchase and a credit card. CyberData will ...
Configuration Support Services
CyberData’s Technical Support Configuration Services Takes the Headache Out of Installing Your New SIP Device Our team is ready and available to schedule an appointment for you! 831-373-2601, ext 333 1st Hour: $125 2nd Hour: $95 Basic SIP ...
Contact and Business Hours
Check these common Support requests Compatible IP-PBX Servers CyberData and RingCentral Compatible Analog Amplifiers Firmware Request List of CyberData VoIP Products Where to Buy Warranty & RMA Policy Extended Warranty RMA requests are only processed ...
SIP Application Layer Gateway and CyberData Products
Any SIP Application Layer Gateway (SIP ALG) on your network must be disabled in your firewall. This is necessary to ensure that SIP packets are successfully passing outbound from and inbound to your CyberData product(s). Many firewalls and routers ...
Cisco Call Manager Device Security Profile
Cisco Call Manager uses profiles to keep track of the different security profiles or levels for devices. This is done to manage the permission levels for each device in a single place. The use of profiles allows the network admin to easily set the ...