IP-PBX
Compatible IP-PBX Servers and SIP Registration
To answer SIP calls, CyberData devices need to be registered with a SIP server. The registration process requires entering SIP credentials provided by the SIP Server into the CyberData device. Credential formats vary by vendor and the credentials ...
Zoom for Government
Zoom for Government is a sister platform to Zoom Phone designed specifically for governmental use. The platform has additional requirements in addition to the security requirements of Zoom Phone. One key requirement that makes ZoomGov different from ...
Microsoft Teams
CyberData devices are not directly compatible with Microsoft Teams and require an intermediary device to communicate between the CyberData device and Microsoft Teams. There are a variety of options available for Microsoft Teams integration including ...
Zoom Device Requirements
Zoom recently updated their requirements for 3rd party SIP devices such as CyberData equipment. Zoom now would like most CyberData devices to be auto-provisioned to get their credentials instead of manual configuration. This change will make setup ...
Zoom Interoperability Documents
CyberData and Zoom completed interoperability testing back in 2019. Since then the Zoom platform has evolved and CyberData has retested and released documentation. Here are links to all Zoom Configuration Documents. SIP Call Button Configuration ...
Blueface Interop Completion
CyberData and Blueface have completed interoperability testing as of January, 2022. This testing involved verifying functionallity of CyberData devices on the platform, including registration, call testing, and call groups. No issues were discovered ...
Asterisk Settings for Speakers
What are the Asterisk settings to set up our paging speakers? For both IP Speaker and the Loudspeaker Amplifier, the settings are contained in the sip_additional.conf file in Asterisk. This file should read as follows in which "100" represents the ...
Adding New CyberData Devices to 3CX
This article details the process of how to load the attached template into 3CX to provision newer CyberData devices on 3CX. The process is slightly different for Linux based systems when compared to Windows. Please follow the correct steps based on ...
"Busy" or "Unreachable" on Asterisk
On an Asterisk-based VoIP SIP PBX system, the CyberData SIP Device status is "Busy" or "Unreachable". I have set up both the CyberData VoIP SIP device and the PBX extension information for the device. I can see the device on the network, am able to ...
Using Nightringer on the Skyswitch Hosted PBX Platform.
SkySwitch can register your CyberData device’s Nightringer function as either a separate SIP device or as a "Secondary Device." The difference is that when Nightringer is registered as a Secondary Device the SIP credentials used are the same as those ...
Registering your CyberData device with CoreDial
CoreDial offers a service to re-sellers that white label Broadsoft or Asterisk, depending on the reseller. We have not done a complete set of product testing with CoreDial. However, we keep an interoperability standard with both Broadsoft and ...
CyberData and RingCentral
The following information is the most commonly inquired support topics between CyberData and RingCentral IP-PBX CyberData Device - Not Registering or Drops Registration Make sure that the CyberData device is registering with a RingCentral extension ...