Registering your CyberData device with CoreDial

Registering your CyberData device with CoreDial

CoreDial offers a service to re-sellers that white label Broadsoft or Asterisk, depending on the reseller. We have not done a complete set of product testing with CoreDial. However, we keep an interoperability standard with both Broadsoft and Asterisk, and our devices are known to work on both of those platforms. Therefore regardless of our interoperability status with CoreDial, we are compatible and work correctly with them.

When attempting to register your device with CoreDial, manual registration is the easiest option. CoreDial should have supplied registration information for the extension that will be used for your CyberData device. At this time, we cannot provide instructions on how to create an extension that could be used for a CyberData device. Please reach out to CoreDial about getting an extension for your device. To register your device with CoreDial, you will need to go to the CyberData device's web interface and then browse to the SIP tab of the device.

The following fields will correspond with the registration information given to you by CoreDial:
  1. Primary SIP Server: This is the SIP server you will be using
  2. Primary SIP User ID: This field will be your username (ex: sip1234_gotogoto)
  3. Primary SIP Auth ID: This field will be your username (ex: sip1234_gotogoto)
  4. Primary SIP Auth Password: This will be the password that is provided.
There may also be an Outbound Proxy required, depending on the reseller. If there is an Outbound Proxy address provided, it will go in the Outbound Proxy field of the CyberData device. If you were not given an Outbound Proxy address, please leave that section blank on your CyberData device. Once you have configured your device with the information given by CoreDial, please Save the information and Reboot your CyberData device. After the device goes through its reboot process, you should see the word "Registered" in green text in the Primary SIP Server field on the device's Home Page.

    • Related Articles

    • CyberData VoIP Discovery Utility

      The Discovery Utility will scan the network and display any found CyberData VoIP devices. The utility can be downloaded here - https://files.cyberdata.net/assets/common/discovery.zip. After extracting the files launch the program titled ...

    • Cisco Call Manager Device Security Profile

      Cisco Call Manager uses profiles to keep track of the different security profiles or levels for devices. This is done to manage the permission levels for each device in a single place. The use of profiles allows the network admin to easily set the ...

    • CyberData and RingCentral

      The following information is the most commonly inquired support topics between CyberData and RingCentral IP-PBX CyberData Device - Not Registering or Drops Registration Make sure that the CyberData device is registering with a RingCentral extension ...

    • Zoom Device Requirements

      Zoom recently updated their requirements for 3rd party SIP devices such as CyberData equipment. Zoom now would like most CyberData devices to be auto-provisioned to get their credentials instead of manual configuration. This change will make setup ...

    • Point-To-Point Calls Using a Yealink T42G IP Phone and CyberData Device

      In a SIP point-to-point configuration, a Yealink T42G IP phone and CyberData device can place calls to each other on the same network without a SIP server.   CyberData Device Configuration For your reference, instructions ...