Intercom Does Not Activate Relay Using DTMF from Cisco/Linksys SPA Series Phones
I
am using Cisco/Linksys SPA series deskphones. The CyberData intercom
does not recognize the DTMF tones from these phones to unlock the door.
CyberData devices may detect more than one digit press when the ‘Mark
All AVT Packets’ is set to Yes on Cisco/Linksys SPA series phones.
This can result in a relay activation code failure because the detected
code does not match the configured code.
To resolve this issue, set ‘Mark All AVT Packets’ to No on the Cisco/Linksys SPA series phone.
Attached are sample configuration screenshots of Cisco/Linksys SPA942
and 504G model phones where the feature ‘Mark All AVT Packets’ has been
set to No.
Related Articles
CyberData Products that are Compatible with Webex by Cisco
This is a list of products that are compatible with Cisco Webex. Please note the serial number of the device because some older products with the same part number may not be compatible. Product Name Part Number Serial Number SIP Paging Adapter 011233 ...
Cisco Managed Switches Smart Port issue
Here are some known issues with some Cisco managed Switches having Smartports that can cause CyberData Devices to have issues. The SF/SG 200 and SF/SG 300 Series Managed Switches and some other Cisco switches have a smartport configuration that may ...
Cisco Call Manager Device Security Profile
Cisco Call Manager uses profiles to keep track of the different security profiles or levels for devices. This is done to manage the permission levels for each device in a single place. The use of profiles allows the network admin to easily set the ...
Point-To-Point Calls Using a Snom 3xx IP Phone and CyberData Device
In a SIP point-to-point configuration, a Snom 3XX series IP phone and CyberData device can place calls to each other on the same network without a SIP server. CyberData Device Configuration For your reference, instructions ...
Point-To-Point Calls Using a Polycom VVX IP Phone and CyberData Device
In a SIP point-to-point configuration, a Polycom VVX series IP phone running UC Software and CyberData device can place calls to each other on the same network without a SIP server. CyberData Device Configuration For your reference, instructions ...