Configuration Support Services
CyberData’s Technical Support Configuration Services Takes the Headache Out of Installing Your New SIP Device
Our team is ready and available to schedule an appointment for you!
831-373-2601, ext 333
1st Hour: $125
2nd Hour: $95
- Basic SIP registration*
- Connecting to compatible analog amplifiers*
- Bell Scheduler events
- Multicast configuration
- DTMF relay activation for access control
- RFID card registration
- Point-to-Point configuration
*Configuration Support Services are applicable to the initial install of CyberData products with the links listed below:
Intercom Does Not Activate Relay Using DTMF from Cisco/Linksys SPA Series Phones
I am using Cisco/Linksys SPA series deskphones. The CyberData intercom does not recognize the DTMF tones from these phones to unlock the door. CyberData devices may detect more than one digit press when the ‘Mark All AVT Packets’ is set to Yes on ...
Paging Server Multicast Configuration with CyberData Products
The following is in regards to setting up multicast between the CyberData 011146 SIP Paging Server and other CyberData products. 011146 SIP Paging Server with Bell Scheduler – CyberData Corporation Note: The Paging Server in these examples is already ...
Compatible IP-PBX Servers and SIP Registration
To answer SIP calls, CyberData devices need to be registered with a SIP server. The registration process requires entering SIP credentials provided by the SIP Server into the CyberData device. Credential formats vary by vendor and the credentials ...
Compatible Analog Amplifiers
The Paging Server and Paging Adapter provide line-level audio output that is compatible with most analog paging amplifiers. Audio output is through two analog audio ports, one is a 600Ω balanced output and the other is an unbalanced 10K output. A ...
Zoom Interoperability Documents
CyberData and Zoom completed interoperability testing back in 2019. Since then the Zoom platform has evolved and CyberData has retested and released documentation. Here are links to all Zoom Configuration Documents. SIP Paging Adapter Configuration ...