Compatible IP-PBX Servers and SIP Registration
To answer SIP calls, CyberData devices need to be registered with a SIP server. The registration process requires entering SIP credentials provided by the SIP Server into the CyberData device. Credential formats vary by vendor and the credentials are unique to that SIP extension.
CyberData devices are compatible with most popular IP-PBX Servers. A partial list including Configuration Guides can be found here:
If your SIP Server is not on this list, please contact Technical Support at (831) 373-2601 X333 or by opening a support ticket at support.cyberdata.net
Blueface Interop Completion
CyberData and Blueface have completed interoperability testing as of January, 2022. This testing involved verifying functionallity of CyberData devices on the platform, including registration, call testing, and call groups. No issues were discovered ...
CyberData and RingCentral
The following information is the most commonly inquired support topics between CyberData and RingCentral IP-PBX CyberData Device - Not Registering or Drops Registration Make sure that the CyberData device is registering with a RingCentral extension ...
CyberData devices are not directly compatible with Microsoft Teams and require an intermediary device to communicate between the CyberData device and Microsoft Teams. There are a variety of options available for Microsoft Teams integration including ...
Zoom Interoperability Documents
CyberData and Zoom completed interoperability testing back in 2019. Since then the Zoom platform has evolved and CyberData has retested and released documentation. Here are links to all Zoom Configuration Documents. SIP Paging Adapter Configuration ...
Cisco Call Manager Device Security Profile
Cisco Call Manager uses profiles to keep track of the different security profiles or levels for devices. This is done to manage the permission levels for each device in a single place. The use of profiles allows the network admin to easily set the ...