3CX Phone Apps and CyberData h.264 Video Products.
Video from CyberData h.264 video intercom products can not be viewed on the 3CX app for cellular telephones. In 2021 3CX's CEO, Nick Galea, explained why, saying that h.264 video can be streamed to the 3CX Web Client or to the 3CX Google Chrome and Microsoft Edge browser extensions with no problem. But it can NOT be streamed to 3CX's cellular telephone app for either the iOS or Android operating systems.
The reason is that 3CX's Web Client, Google Chrome browser extension, and Microsoft Edge browser extension are licensed for h.264 but the iOS and Android telephone apps are not. This is because the licensing cost is prohibitive and would, with their number of extensions, push up the price of 3CX phone extension licenses by 20% to 30%.
Issues With Chrome Browser and Older CyberData Products
In late February, there was a change to the Chrome Browser (98.0.4758.102) and other browsers, which prevents them from connecting to any device that allows connections to versions of TLS earlier than 1.2. Even though the webserver may currently be ...
Paging Server Multicast Configuration with CyberData Products
The following is in regards to setting up multicast between the CyberData 011146 SIP Paging Server and other CyberData products. 011146 SIP Paging Server with Bell Scheduler – CyberData Corporation Note: The Paging Server in these examples is already ...
Intercom Does Not Activate Relay Using DTMF from Cisco/Linksys SPA Series Phones
I am using Cisco/Linksys SPA series deskphones. The CyberData intercom does not recognize the DTMF tones from these phones to unlock the door. CyberData devices may detect more than one digit press when the ‘Mark All AVT Packets’ is set to Yes on ...
CyberData Products and RFC 2833.
CyberData devices only support RFC 2833 Dual-Tone Multi-Frequency (DTMF) digits. Our devices require Real-time Transport Protocol (RTP) event notifications to process DTMF; which is supported by the vast majority of the telecom industry. Our devices ...
CyberData VoIP Discovery Utility
The Discovery Utility will scan the network and display any found CyberData VoIP devices. The utility can be downloaded here - https://files.cyberdata.net/assets/common/discovery.zip. After extracting the files launch the program titled ...