CYBERDATA’S TECHNICAL SUPPORT CONFIGURATION SERVICES TAKES THE
HEADACHE OUT OF INSTALLING YOUR NEW SIP DEVICE
Our team is ready and available to schedule an appointment for you!
831-373-2601, ext 333
1st Hour: $125
2nd Hour: $95
* Basic SIP regi...
THE FOLLOWING INFORMATION IS THE MOST COMMONLY INQUIRED SUPPORT
TOPICS BETWEEN CYBERDATA AND RINGCENTRAL IP-PBX
CYBERDATA DEVICE - NOT REGISTERING OR DROPS REGISTRATION
* Make sure that the CyberData device is registering with a
RingCentral extensio...
This article details the process of how to load the attached template
into 3CX to provision newer CyberData devices on 3CX. The process is
slightly different for Linux based systems when compared to Windows.
Please follow the correct steps based on your s...
Cisco Call Manager uses profiles to keep track of the different
security profiles or levels for devices. This is done to manage the
permission levels for each device in a single place. The use of
profiles allows the network admin to easily set the privile...
here are some known issues with some Cisco managed Switches having
Smartports that can cause CyberData Devices to have issues.
The SF/SG 200 and SF/SG 300 Series Managed Switches and some other
Cisco switches have a smartport configuration that may caus...
If you are a Value Added Reseller or Value Added Installer/Integrator,
we want to talk to you!
We have a few questions that can assess if this makes sense for your
business.
To take the 5 minute Certified Reseller or Certified Installer
Assessment, pl...
Q: DO CYBERDATA SIP DEVICES SUPPORT SIP OVER TCP OR TLS?
A: CyberData SIP devices do not currently support SIP over TCP or TLS.
Only UDP transport is supported for SIP messaging.
For IP-PBX integration where SIP over TCP or TLS transport is
required,...
In some situations it can be helpful to have a dedicated desktop
shortcut to take you to the webpage of a CyberData devices. This can
make it very easy to open the webpage of a device to monitor the
access log or make changes to the configuration. Follow ...
Click to go to the product page for
Ibm-sio-3-port-pci-host-controller/
[http://www.cyberdata.net/retail/ibm-sio-3-port-pci-host-controller/]
_I am using Cisco/Linksys SPA series deskphones. The CyberData
intercom does not recognize the DTMF tones from these phones to unlock
the door. _
CyberData devices may detect more than one digit press when the 'Mark
All AVT Packets' is set to Yes on Cis...
What is a SIP Polling ReInvite
A polling reINVITE is a periodic INVITE request sent by the Metaswitch
call agent to a SIP endpoint whilst that endpoint is involved in an
active call (session).
Polling reINVITEs are sent as follows:
For a registered SI...
The video intercom and video intercom with keypad are both designed on
a different platform than its BlackFin based predecessors. With that
fact there are some different procedures that will work for recovery
with the BlackFin product range that WILL NOT ...
CoreDial offers a service to re-sellers that white label Broadsoft or
Asterisk, depending on the reseller. We have not done a full set of
product testing with CoreDial although we keep an interoperability
standard with both Broadsoft and Asterisk and our ...
Syslog is a standard for message logging. It allows for messages from
different devices to be collected in one place automatically once it
is configured. This can be extremely powerful to monitor equipment as
well as keep an eye on potential problems. The...
February 17, 2016 - The CyberData SIP Paging Adapter (Part #011233)
and VoIP V3 Paging Server (Part #011146) have been added to the
BroadSoft BroadWorks validation for SIP and Device Management
interoperability.
An updated Partner Configuration Guide ha...
Click to go to web page for Speaker Wall Mount (011151 / 01152)
[http://www.cyberdata.net/voip/011151/]
Creating a strong password is extremely important for any password
that is used. Contrary to popular belief longer passwords are more
secure than passwords with special characters. However many password
manager tools or SIP IP/PBX servers require special ...
SkySwitch can register your CyberData device’s Nightringer function
as either a separate SIP device or as a "Secondary Device." The
difference is that when Nightringer is registered as a Secondary
Device the SIP credentials used are the same as those for ...
A REX (Request to EXit) is a required accessory in an access control
system, which can take the form of anything from a mushroom button to
an infrared sensor. In an access control system, the REX trips a relay
in the panel to bypass “door forced” alarms w...
