CyberData Home Tech Support
Knowledgebase: VoIP > General
Device stops working or is unreachable
Posted by CyberData Administrator, Last modified by CyberData Administrator on 13 February 2015 01:50 PM

After a period of time, my device stops working or is unreachable.

This is a common problem when the re-registration time value is not set correctly.

On our device, you need to make sure that the re-registration time value (in minutes) is less than that is set on the IP-PBX server.