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Apr
21

CyberData has released Version V11.6.1 for the SIP Paging Adapters with Serial numbers beginning with 2331XXXXX.

You may download the firmware from the SIP Paging Adapter's product page under downloads on the CyberData website.

http://www.cyberdata.net/voip/011233/

For instructions on installing the firmware, please read the Operations Guide for you specific device. The Operations Guide for your device can be found under the Documentation tab on the product page.

Please don't forget to export your device configuration file prior to upgrade, and restore to factory defaults after upgrading the firmware.

Best Regards,

The CyberData Support Team


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Feb
16

Link to CyberData Knowledgebase article: See article here


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May
18
New Firmware Release for Intercoms
Posted by Ana M. on 18 May 2015 08:42 AM

New firmware version 11.4.3, has been released for the following intercoms:

You may download the firmware from the device's product page on the CyberData website.

For instructions on installing the firmware, please read the Operations Guide for you specific device. The Operations Guide for your device can be found under the Documentation tab on the product page.

Please don't forget to restore to factory defaults after upgrading the firmware.


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Feb
16
Welcome to the new CyberData Technical Support Page!
Posted by Ana M. on 16 February 2015 08:24 AM

It's important to the CyberData Technical Support team that you have the right solution and documentation to your questions. This is why we have implemented this new Technical Support page. It has new tools and features that will help you find what you need and receive a quicker response. The full transition to this new system could take time, but the ticket system has been implemented and we look forward to receiving your inquiries through it.

The new email address for CyberData's Technical Support is now tech@support.cyberdata.net. Please verify that this email address is not being filtered by your spam filter.

Thank you for your patience during this transition. We hope you like the new site!

Sincerely,

CyberData's Technical Support


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