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Knowledgebase : VoIP > SIP Intercoms and Other SIP Notification Devices > SIP Intercoms
CYBERDATA’S TECHNICAL SUPPORT CONFIGURATION SERVICES TAKES THE HEADACHE OUT OF INSTALLING YOUR NEW SIP DEVICE Our team is ready and available to schedule an appointment for you! 831-373-2601, ext 333 1st Hour: $125 2nd Hour: $95 * Basic SIP regi...
_What type of audio files can be uploaded into the Intercom or Office Ringer?_ RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility _Audacity_ (http://audacity.sourceforge.net/ [http://audacity.source...
_I mounted the VoIP Intercom at an outside truck loading area, but the voice of the person speaking into the Intercom sounds "chopped up" at the designated IP phone. How can I improve the sound coming from the Intercom?_ Even though the Adaptive Full Du...
To prevent corrosion to the Intercom's components, we recommend using a conduit to guide the wiring into the Intercom's gang box, and using caulk on any openings to prevent water from entering the unit. For liability and insurance purposes, we recommend...
_When dialing the three-digit DTMF tone on the IP phone, I can hear the DTMF-tones coming out of the speaker of the VoIP Intercom but there is no relay action. The relay works when using the relay test-button on the configuration software._ Since the re...
_How loud is the speaker on the Intercom?_ The average Intercom volume level is 9 SPL using the standard 1KHz test tone normalized at 0dB and yields 93dB output at 1 meter.
_On the CyberData Intercom, where can I specify the name of the device? When the Intercom calls, it displays the extension number. However, I need the Intercom to display the name "Door Intercom". Where is the field to do this?_ You can enter the desire...
_I upgraded the firmware to version 6.x.x, but Push-to-Talk does not function._ To confirm if an Intercom supports Push-to-Talk, check the revision letter of the CyberData 02 part number, which is located underneath the 01 part number. In the attached...
_What is the size difference between the V2 and the new V3 intercoms?_ 5 inches [127 mm] square for V2. 5.118 inches [130 mm] square for V3. Please look at the following attached pdfs: