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_I am using a Snom phone. The CyberData device does not stop ringing if it misses a point-to-point SIP call._ By default, the Snom phone initiates a point-to-point SIP call on a port that CyberData devices do not monitor. This causes missed communicatio...
Q: DO CYBERDATA SIP DEVICES SUPPORT SIP OVER TCP OR TLS? A: CyberData SIP devices do not currently support SIP over TCP or TLS. Only UDP transport is supported for SIP messaging. For IP-PBX integration where SIP over TCP or TLS transport is required,...
_After a period of time, my device stops working or is unreachable._ This is a common problem when the re-registration time value is not set correctly. On our device, you need to make sure that the re-registration time value (in minutes) is LESS THAN ...
_I am using Cisco/Linksys SPA series deskphones. The CyberData intercom does not recognize the DTMF tones from these phones to unlock the door. _ CyberData devices may detect more than one digit press when the 'Mark All AVT Packets' is set to Yes on Cis...
First confirm that your device registered with your SIP server. If you still find no function when you try to enter a DTMF tone, make sure your SIP phone is set to 101 for the DTMF payload type (Out of Band RFC2833).
_I have a Cisco Catalyst Series Switch. How do I set the unit so that it can use PoE (under 15.4w) instead of an external power source?_ There are known PoE limitations with third party devices on the Cisco Catalyst series switches. This includes the 25...
In a SIP point-to-point configuration, a Grandstream GXP 16xx series IP phone and a CyberData device can place calls to each other on the same network without a SIP server.   CyberData Device Configuration For your reference, instructions on point-t...
In a SIP point-to-point configuration, a Polycom VVX series IP phone running UC Software and CyberData device can place calls to each other on the same network without a SIP server. CyberData Device Configuration For your reference, instructions on po...
In a SIP point-to-point configuration, a Snom 3XX series IP phone and CyberData device can place calls to each other on the same network without a SIP server. CyberData Device Configuration For your reference, instructions on point-to-point configurat...
In a SIP point-to-point configuration, a Yealink T42G IP phone and CyberData device can place calls to each other on the same network without a SIP server. CyberData Device Configuration For your reference, instructions on point-to-point configuration...
_I have configured the CyberData intercom to dial a ShoreTel workgroup. Calls do not complete to the workgroup extension._ When a CyberData intercom is registered with ShoreTel and configured to dial a ShoreTel hunt group or work group using consult tra...
February 17, 2016 - The CyberData SIP Paging Adapter (Part #011233) and VoIP V3 Paging Server (Part #011146) have been added to the BroadSoft BroadWorks validation for SIP and Device Management interoperability. An updated Partner Configuration Guide ha...