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    • Recent Articles

    • CyberData Products and InformaCast Fusion Registration

      InformaCast Fusion uses DNS SRV records for service discovery of IP speakers, the Desktop Notifier, and the Paging Gateway. [1, 2] How DNS SRV works with InformaCast [3] • IP speakers use DNS SRV to locate the InformaCast resource directory. [3] • ...

    • 3CX Web Client is not Properly Receiving Video Calls.

      If you're experiencing issues with video calls on the 3CX web client, it could be due to several reasons including network connectivity problems, browser compatibility issues, incorrect video settings within the 3CX system, microphone or camera ...

    • CyberData Certification for Resellers and Installers.

      CyberData is actively seeking out the best and brightest in their field to become a part of the CyberData family of Certified Partners. We want to identify, train and certify Resellers and Installers/Integrators who will work closely with end user ...

    • Why Are My Speakers Humming/Buzzing? (Electrical Interference)

      Electrical interference is when high-frequency signals induce a voltage onto an analog signal. This can cause incorrect readings or errors on the analog device. The effects of electrical interference can be minimized with the help of a number of ...

    • What is the difference between paging and intercom?

      Paging is a one-way communication through the phone system to a paging device or devices that utilize overhead speakers and/or the speakers on IP phones. Intercom is a two-way communication through the phone system using an intercom device or the ...

    • Popular Articles

    • Posix Timezone Strings

      Major Location Time Zone Name Time Zone Posix Timezone String Alaska AKST/AKDT UTC -9 ASKT9AKDT,M3.2.0/2:00:00,M11.1.0/2:00:00 America Samoa NUT UTC  -11 NUT11 Argentina ART UTC -3 ART3 Azerbaijan GST UTC +4 GST-4 Bangladesh BST UTC +6 BST-6 Cabo ...

    • CyberData and RingCentral

      The following information is the most commonly inquired support topics between CyberData and RingCentral IP-PBX CyberData Device - Not Registering or Drops Registration Make sure that the CyberData device is registering with a RingCentral extension ...

    • Contact and Business Hours

      Check these common Support requests Compatible IP-PBX Servers CyberData and RingCentral Compatible Analog Amplifiers Firmware Request List of CyberData VoIP Products Where to Buy Warranty & RMA Policy Extended Warranty RMA requests are only processed ...

    • Modern Web Browsers Cannot Access Older CyberData Products.

      In late February of 2022 Google made a change to their Chrome Browser (98.0.4758.102), that also affects other Chromium Based-browsers, which prevents connection to any web server that allows connections to versions of TLS older than v1.2. Even ...

    • CyberData VoIP Discovery Utility

      The Discovery Utility will scan the network and display any found CyberData VoIP devices. The utility can be downloaded here - https://files.cyberdata.net/assets/common/discovery.zip. After extracting the files launch the program titled ...